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Shipping: Normally via DPD ( 3pm cut off time )
Collections: From Leicester 9am-5.30pm Mon~Fri / 1pm Sat Order online 24/7 
Telephone: 0116 4362 642

Hikvision Hik-Connect App & Server issues resolved

Recently you may have encountered some issues with the Hikvision Hik-Connect App, to resolve please see below:

  1. Hik-Connect Server Update

    Some UK registered devices went offline in the past couple of days. Hikvision have fully restarted server and went through full checks. If you still have this problem, please reboot the device in order to resolve this issue.
  2. Hik-Connect App Issues

    Some customers lost menu/controls on the Hik-connect app itself on some specific iPhone/iPad models with specific iOS operating systems/versions.
    Hikvision has released Hik-Connect v4.15.1 and is advised to upgrade to this version to resolve the above-mentioned issue.

    Hik-Connect App Download:

    The Hik-Connect app is designed to work with Hikvision series DVRs, NVRs, Cameras, Video intercom devices and Security control panels. With this app, you can watch real-time surveillance video or play it back from your home, office, workshop or elsewhere at any time. When alarm of your device is triggered, you can get an instant notification from Hik-Connect app. Key Features: 1. Real-time monitoring with PTZ control 2. Video playback 3. Two-way audio intercom 4. Instant alarm notifications with pictures and videos 5. Answer calls from doorbells/video intercom devices 6. Arm security control panel remotely 7. Share devices to others with limited permissions 8. Convenient and secure fingerprint login

    Download Hik-Connect V4.15.1 Here:
    Hik-Connect v4.15.1 for Android

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